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Questions & answers

Everything buyers usually ask about Harmony Goodies — what we sell, how items are graded, shipping, returns and payment.

About the shop

What is Harmony Goodies?: Harmony Goodies is a small, family-run US resale shop that has been selling online since 2018. Every item is personally sourced, photographed, measured and described by us — there is no warehouse and no drop-shipping. We have sold more than 3,200 items with 99.3% positive buyer feedback.
What kinds of products do you sell?: A mix of vintage, modern and brand-new items: collectibles and figurines, women's and men's clothing, dresses and suits, shoes, handbags and accessories, jewelry and watches, toys and games, books and media, kitchen and dining, home decor, sports and outdoor gear, and kids' and baby items. You can browse every item in one list or shop by collection.
Are items one-of-a-kind?: Most of them are. Nearly everything we list is a single piece — once it sells, that exact item is gone. If something catches your eye, it is worth buying it rather than waiting.
Do you also sell on eBay?: Yes. The same inventory is listed on our eBay store, where our feedback history lives.Visit the Harmony Goodies eBay store

What condition are the items in?: Condition is stated on every product page — for example new with tags, new without tags, pre-owned excellent, or pre-owned with noted flaws. Pre-owned pieces are inspected, and any wear, marks or missing parts are photographed and written into the description.
Are the photos of the actual item?: Always. Every photo shows the exact piece you will receive — we never use stock images for used goods.
Do you list measurements?: Yes. Clothing, shoes and larger goods include measurements in the title or description so you can compare against something you already own before ordering.

How fast do you ship?: Orders ship within 24 business hours of payment, Monday to Friday.
Where do you ship from?: All orders ship from the United States with USPS, UPS or FedEx, with tracking on every parcel.
Do you ship internationally?: Yes, to most countries. International delivery usually takes 7–21 days; any customs duties or import taxes are the buyer's responsibility.
How are fragile items packed?: Breakables — glass, ceramics, figurines and collectibles — are double-wrapped and boxed with padding so they arrive exactly as photographed.

What payment methods do you accept?: Visa, Mastercard, American Express, Discover, PayPal, Shop Pay, Apple Pay and Google Pay at checkout.
Can I return something?: Returns must be requested within 3 days of delivery and are accepted when an item was not as described or arrived damaged — we don't accept returns for fit, sizing or a change of mind. Items must be in the same condition they arrived in. Please email support@harmonygoodies.com before sending anything back. Full details are on the shipping & returns page.
Are international orders returnable?: No — orders shipped outside the United States are final sale, and the buyer covers shipping plus any duties, taxes or customs fees.
What if my item arrives damaged?: Contact us with photos within 3 days of delivery and we will make it right with a replacement where possible or a refund.
How do I contact you?: Email support@harmonygoodies.com or use the contact page. We reply within 24 hours, usually much sooner.

We answer every message, usually the same day.